Privacy Policy

Our Commitment to Privacy

Property Maintenance Professionals ("PMP," "we," "us," or "our") is a DBA of Property Investment Professionals LLC.

We provide remodeling, repair, property maintenance, cleaning, preventative care, and related property services to homeowners and property owners throughout East Central Minnesota.

This Privacy Policy applies to information collected through our website, contact and estimate forms, project forms, website chat, telephone communications, email communications, SMS communications, and other interactions with Property Maintenance Professionals.

What Information We Collect

The information we collect depends on how you interact with Property Maintenance Professionals and the services you request.

Information You Provide

We may collect information including:

• First and last name
• Email address
• Phone number
• Property city, state, or service location
• Whether you own or manage the property
• Requested service or project type
• Project or maintenance details
• Project budget or budget range
• Preferred project timeline
• Property, repair, or project photos that you voluntarily upload
• Scheduling and access information
• Messages or questions you send to our team
• Communication preferences
• SMS opt-in and consent records

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, referring page, pages visited, approximate geographic region, website activity, and other technical information used to operate, secure, and improve the website.

How We Use Your Information

Property Maintenance Professionals uses personal information for legitimate business and customer-service purposes related to inquiries, estimates, projects, maintenance, scheduling, and communications.

Information may be used to:

• Respond to inquiries and service requests
• Review remodeling and maintenance requests
• Understand the scope of a requested project
• Prepare or discuss estimates
• Coordinate appointments and scheduling
• Coordinate authorized property access
• Provide project and service updates
• Communicate about active customer requests
• Provide customer support
• Maintain project and communication records
• Improve our website and services
• Measure website and marketing performance
• Maintain website and system security
• Send communications according to the consent and preferences you provide
• Comply with applicable legal and regulatory requirements

SMS Opt-In Details

Property Maintenance Professionals sends SMS messages only when appropriate consent has been provided.

Providing a phone number by itself does not automatically constitute consent to receive marketing text messages.

When an SMS consent option is presented on one of our forms, you may choose whether to opt in. SMS consent is voluntary and is not required as a condition of purchasing services.

Non-Marketing SMS Messages

If you consent to receive non-marketing SMS communications, messages may include information regarding your inquiry, estimate, appointment, scheduling, project, service request, maintenance update, customer-service request, or other communications related to your relationship with Property Maintenance Professionals.

Marketing SMS Messages

If you separately consent to marketing SMS communications, messages may include service information, promotions, offers, reminders, or related marketing communications from Property Maintenance Professionals.

If you reply STOP, we may send a final confirmation message confirming your unsubscribe request. You will no longer receive messages from that SMS program unless you subsequently opt in again.

SMS Opt-In Data and Consent

We treat mobile contact information and SMS consent information as private information and use it only for appropriate business, customer-service, and messaging purposes.

This restriction applies specifically to mobile information, text messaging originator opt-in data, and SMS consent records.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics technologies, local storage, and similar technologies to operate the website, understand website activity, improve performance, and measure the effectiveness of marketing and advertising.

These technologies may help us:

• Maintain website functionality
• Remember technical website preferences
• Understand how visitors use the website
• Measure page visits and website activity
• Measure estimate or contact-form conversions
• Understand which services and pages are useful to visitors
• Improve website performance
• Measure advertising and campaign performance

Most web browsers allow you to control or disable cookies through browser settings. Disabling certain technologies may affect portions of the website.

Data Security Practices

Property Maintenance Professionals uses reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, accidental loss, misuse, alteration, or unauthorized disclosure.

Our security practices may include access controls, account protections, secure technology platforms, limited access to business systems, and other measures appropriate to the type of information being handled.

No internet transmission, email platform, website, cloud service, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps designed to protect the information in our care.

Your Privacy Rights and Choices

You may contact Property Maintenance Professionals regarding personal information or communication preferences associated with your relationship with us.

Depending on the circumstances and applicable law, you may request that we:

• Review information we maintain about you
• Correct inaccurate personal information
• Update your contact information
• Update your communication preferences
• Delete certain personal information when appropriate and legally permitted
• Stop promotional email communications
• Stop SMS communications by replying STOP

Email Unsubscribe

Promotional emails may contain an unsubscribe link. Selecting that link will allow you to stop receiving applicable promotional email communications.

SMS Unsubscribe

You may unsubscribe from SMS messages at any time by replying STOP.

Update Your Information

If your contact information is incorrect or changes, you may contact us using the information provided at the bottom of this Privacy Policy.

We may retain information when reasonably necessary for active projects, accounting, contractual obligations, security, dispute resolution, recordkeeping, or legal compliance.

How Long We Keep Information

Personal information may be retained for as long as reasonably necessary to respond to inquiries, prepare estimates, manage projects, provide services, maintain customer relationships, maintain business records, resolve disputes, protect our systems, and satisfy applicable contractual, accounting, or legal requirements.

The appropriate retention period depends on the type of information, why it was collected, and applicable business or legal requirements.

External Websites and Technology Services

Our website may include links to external websites or use technology services that support website hosting, online forms, customer communications, scheduling, analytics, file storage, or other business functions.

External websites operate under their own privacy policies and practices. We encourage you to review the privacy information provided by external websites before voluntarily providing information directly to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, communication practices, technology, or applicable requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the effective date will be revised.

Contact Us About Privacy

If you have questions about this Privacy Policy, your information, SMS communications, or your privacy choices, contact us using the information below.

Property Maintenance Professionals
Property Maintenance Professionals is a DBA of Property Investment Professionals LLC.
Serving East Central Minnesota

Phone: +1 763-250-7688
Email: [email protected]
Website: propertymaintenanceprofessionals.net

You may also review our Terms & Conditions .